Privacy Policy
This privacy policy explains how we collect, use, share, and protect your personal data when you interact with our casino resort, online services, or other channels.
Collecting Personal Data
We may collect information about you during various interactions, including:
- When creating an account or logging in to play games or access rewards
- When participating in loyalty programs, promotions, or sweepstakes
- When interacting with customer support or service teams
- When accessing our physical premises
The types of personal data we collect can include:
- Name and contact details (email, phone number)
- Date of birth (to verify age and eligibility for gaming services)
- Login information (username and password) when creating an account
- Identity verification documents (for regulated online services)
Using Personal Data
We may use your personal data to:
- Create and manage your Great canadian Casino account and ensure it is secure
- Verify your identity, age, or location as required for gaming regulations or rewards programs
- Send you marketing communications about our products, promotions, and events tailored to your interests
- Improve our services by analyzing how users interact with our systems
Sharing Personal Data
We may share personal data with:
- Affiliated companies (e.g., Great Canadian Entertainment) for joint loyalty programs or operational purposes
- Service providers that help us operate our business, like website developers, email service providers, and IT vendors
- Government agencies or regulatory bodies as required by law
Protecting Personal Data
We implement robust security measures to protect your personal data:
- Secure servers with firewalls and encryption in transit (HTTPS)
- Limited access controls for authorized personnel only
- Regular software updates and vulnerability assessments
Your Rights and Choices
You have the right to:
- Access, update or correct your information at any time via our online dashboard or support team
- Opt-out of promotional communications by modifying your email preferences in your account settings or contacting customer service
- Request erasure or deletion of your personal data (subject to applicable laws)
Policy Changes
We may amend this privacy policy from time to time. When changes are significant, we will notify you through our website and other communication channels.
By interacting with Great canadian Casino online services, visiting our physical premises, or participating in loyalty programs, you consent to the collection, use, sharing, and protection of your personal data as outlined in this policy.
